THE STRENGTH BEHIND YOUR NATAL CARAVAN & MARINE PURCHASE
NATAL CARAVANS & MARINE FIRST IN KZN TO BE AWARDED 5 STAR GRADING
Geoff Courtis, managing director of Natal Caravans & Marine has proudly announced that their workshop facility in their brand new premises at 1 Wareing road Pinetown has been awarded the highest grading achievable in the caravan industry.
“We are absolutely delighted to be awarded the 5 Star grading” said Geoff. “Our entire team has put in huge effort towards achieving this status and I am extremely proud of Brendon, Veronica and our team of technicians for their magnificent achievement” he told them while addressing the staff during the presentation.
The good news was received shortly after the JurgensCi Factory representatives had conducted an intensive audit into NC&M’s workshop facility over a period of three weeks. The criteria scrutinised and audited included productivity and efficiency, warranty claim procedures and pre-delivery inspection processes. Record keeping and inventory of required tools and equipment also received the attention of the audit team. The category receiving the most points was, of course, customer care measured through a continuous, professional and independent CSI audit programme , whilst occupational health and safety and general housekeeping did not escape their scrutiny either. NC&M is the only Campworld dealer in KZN with a 5 Star grading and one of only eight in the entire country.
The marine workshop carries out repairs and service to all makes of boats, from pre delivery service of new and used sold boats, to repairs to accident damage and modifications. Insurance claims are our specialty
The marine workshop (Yamaha accredited agent) carries out all servicing of any brand of outboard and inboard motor (2 stroke & 4 stroke) from 2HP all the way up to the state of the art 350HP V8 4 stroke Yamaha outboard. We can also service the boat’s trailer too, all under 1 roof!
Natal Caravans and Marine are proud to have a test tank that is used to test the motors once they are serviced or repaired – In the water!!!
The caravan workshop carries out repairs and service to all makes of caravans, from pre delivery service of new and used sold caravans, to repairs to accident damage and modifications. Insurance claims are our specialty.
We have an in-house wash bay too, so that when your pride and joy, being boat or caravan, is completed, it then goes to be washed so when you take delivery it is looking like new again.
Workshop working hours are
Mon – Fri 07:30 to 17:00.
Sat closed, but facilities available for customers to fetch or drop off caravans and boats 08:00 – 13:00.